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Shipping Policy

Last updated: September 22, 2025

At Salimrugs, we are committed to delivering your order quickly and safely. Please review our updated shipping policy below.

Processing Time

Orders are processed within 2–4 business days after payment is received. You will receive a confirmation email once your order has shipped.

Shipping Rates

• Free Shipping: on orders over CAD $250 within Canada.
• Flat Rate Shipping: CAD $25 for orders below CAD $250.
• International Shipping: rates are calculated at checkout based on destination and weight.

Delivery Time

• Canada & USA: 5–10 business days.
• International Orders: 10–20 business days, depending on destination.

Delivery times are estimates and may vary due to customs delays, holidays, or courier issues.

Order Tracking

Once your order has shipped, a tracking number will be emailed to you. You can track your shipment directly through the courier’s website.

Shipping Restrictions

We do not ship to P.O. Boxes or APO/FPO addresses. Customers are responsible for providing accurate shipping information.

Duties & Taxes (International Orders)

All international orders may be subject to customs duties, taxes, and fees. These charges are the responsibility of the customer.

Damages & Issues

Please inspect your order upon delivery. If your order arrives damaged or incorrect, contact us immediately so we can make it right.

📧 Email: saliminternationalrugs@gmail.com
📞 Phone: 647-869-5683
📱 Text: 647-869-5683

Contact Us

For any shipping questions, please reach out:

📧 Email: saliminternationalrugs@gmail.com
📞 Phone: 647-869-5683
📱 Text: 647-869-5683